Terms & Conditions — opa89

In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context clearly requires otherwise:

• "opa89" or "the Platform" refers to the online gaming website operated at https://opa89.bet, including all subdomains, mobile versions, and associated applications.
• "We," "Us," or "the Company" refers to the legal entity that owns and operates the opa89 platform.
• "You" or "Member" refers to any individual who has registered an account on opa89 and is using the platform's services.
• "Account" means the registered member account through which you access opa89 services, including placing wagers, claiming bonuses, and managing funds.
• "Wallet" refers to the virtual account balance maintained within your opa89 Account, denominated in Indonesian Rupiah (IDR / Rp).
• "Wager" or "Bet" means any sum of money staked on the outcome of a game, sporting event, or other wagering activity offered on opa89.
• "Bonus" refers to any promotional credit, free spin, cashback, rebate, or other incentive offered by opa89 to members, subject to applicable wagering requirements.
• "KYC" (Know Your Customer) refers to the identity and document verification process required to confirm a member's identity, age, and eligibility.
• "Services" means all gaming, wagering, sports betting, togel (Indonesia's traditional numbers lottery), and sabung ayam (cockfighting) services offered through the opa89 platform.
• "Prohibited Jurisdiction" means any country, territory, or region from which access to or use of opa89 is restricted by applicable law or company policy.
• "Force Majeure" means any event beyond the Company's reasonable control, including natural disasters, governmental actions, telecommunications failures, cyberattacks, or pandemics.

Access to and use of the opa89 platform is strictly subject to the following eligibility conditions. By registering or using opa89, you represent and warrant that:

1. You are an individual natural person, not a corporation, trust, or other legal entity acting on behalf of a third party.
2. You are at least 21 years of age. opa89 does not permit persons under 21 to register, access, or use the platform under any circumstances.
3. You are accessing opa89 voluntarily, for personal entertainment purposes, and solely on your own behalf.
4. You are not a resident of, or physically located in, a jurisdiction where online gambling is expressly prohibited by applicable law, including but not limited to jurisdictions that have enacted specific legislation banning online gaming activities.
5. You are not acting as an agent of, or operating an account on behalf of, any third party for the purpose of conducting wagering activity.
6. You are not a current employee, contractor, affiliate, or immediate family member of an employee or contractor of the Company or any of its technology, software, or game providers.
7. You have not been previously excluded or banned from opa89 or any affiliated platform, whether voluntarily through a self-exclusion request or involuntarily as a result of a breach of these Terms.
8. You are of sound mind and are not acting under the influence of substances that would impair your judgment or capacity to enter into a legally binding agreement.

To access the full range of opa89 services, you must register a member account. The following rules govern account registration and maintenance:

• One Account Per Person: Each individual is permitted to hold only one active account on opa89. Opening duplicate, secondary, or multiple accounts is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of balances.
• Accurate Information: You must provide complete, accurate, and up-to-date information when registering your account, including your full legal name, date of birth, residential address in Indonesia, mobile phone number, and preferred banking or e-wallet details. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your username and password. opa89 will not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain adequate security measures. If you suspect unauthorized access, contact our support team immediately via live chat or WhatsApp.
• KYC Verification: opa89 may request identity documents — including a government-issued national identity card (KTP), passport, or driver's license — at any time. Accounts that fail to complete KYC verification within the required timeframe may have withdrawal access suspended until verification is complete.
• Account Currency: All opa89 accounts are denominated in Indonesian Rupiah (IDR / Rp). Deposits and withdrawals are processed exclusively in IDR through supported Indonesian banks and e-wallets.
• Account Closure: You may request the closure of your account at any time by contacting our support team. Any remaining balance will be returned to your nominated Indonesian bank account or e-wallet following successful KYC verification and clearance of any pending wagers or bonus obligations.

All financial transactions on opa89 are conducted in Indonesian Rupiah (IDR). The following terms govern deposits into and withdrawals from your opa89 Wallet:

4.1 Deposits

• opa89 accepts deposits via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Minimum deposit amounts and processing times vary by payment method. Current limits are displayed at the time of deposit within your account dashboard.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are not accepted. Any deposit identified as originating from a third party may be reversed and the account suspended pending investigation.
• opa89 does not charge fees on deposits; however, your bank or e-wallet provider may apply their own transaction fees, for which opa89 accepts no responsibility.
• Deposits are credited to your Wallet once the transaction has been confirmed by the relevant payment provider. opa89 is not responsible for delays caused by your bank or e-wallet provider's processing systems.

4.2 Withdrawals

• Withdrawal requests are processed to your nominated Indonesian bank account or e-wallet. The destination account must be registered in your own legal name and must match the name on your opa89 account.
• opa89 targets a withdrawal processing time of 15 to 30 minutes for standard requests to BCA, BRI, BNI, and Mandiri. OVO, DANA, and GoPay withdrawals are typically processed in near real time. These timeframes are operational targets and may be subject to variation during peak periods, system maintenance, or circumstances beyond opa89's control.
• Withdrawal requests submitted while an active bonus is in progress may be subject to the applicable wagering requirements of that bonus before funds become eligible for withdrawal. See Section 5 for full bonus terms.
• opa89 reserves the right to conduct enhanced due diligence on withdrawal requests exceeding certain thresholds. In such cases, additional KYC documentation may be required before the withdrawal is processed.
• Withdrawals of winnings that opa89 has reasonable grounds to believe were accumulated through fraudulent activity, exploitation of software errors, or collusion will be withheld pending investigation.

opa89 offers a range of bonuses and promotional incentives to eligible members. All bonuses are subject to the following general terms, as well as any specific terms attached to the individual promotion:

• Wagering Requirements: Bonus funds are subject to a wagering requirement before they or any associated winnings may be withdrawn. The applicable wagering multiplier is stated in the specific bonus terms. Unless otherwise stated, wagering requirements must be met within the validity period of the bonus.
• Bonus Eligibility: Bonuses are available to registered members who meet the specific eligibility criteria stated in the promotion. Unless explicitly stated otherwise, each promotion is available once per member, per household, per device, and per IP address.
• Game Contributions: Not all games contribute equally toward satisfying wagering requirements. Slots typically contribute 100% of each wager; live casino games, table games, and sportsbook bets may contribute a reduced percentage. Contribution rates are displayed in the specific promotion terms.
• Bonus Abuse: opa89 reserves the right to void bonuses and associated winnings, and to suspend or close accounts, where there is evidence of bonus abuse. This includes, but is not limited to, hedging bets, placing low-risk bets to satisfy wagering requirements, exploiting errors in bonus calculations, or coordinating with other members to meet wagering thresholds artificially.
• Withdrawal of Bonus Funds: Bonus credits cannot be withdrawn directly; only cash winnings accumulated from bonus play after wagering requirements are met are eligible for withdrawal.
• Expiry: Bonuses not claimed within the stated claim window, and wagering requirements not fulfilled within the stated validity period, will expire automatically. Expired bonus balances are non-refundable.
• Changes to Promotions: opa89 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes will be communicated via the promotions section of the platform and, where material, via registered member email or WhatsApp notification.

All games available on opa89 — including live casino tables, slots, togel draws, sabung ayam live streams, and sportsbook markets — are governed by the specific rules of each game or event in addition to these general terms.

• Certified RNG: All slots and random number generator (RNG)-based table games on opa89 use certified RNG software that has been independently tested and approved by recognized gaming testing laboratories. Results are entirely random and cannot be predicted or manipulated.
• Live Casino: Live dealer games are streamed in real time from certified studio facilities. Results are determined by physical game elements (cards, wheels, dice) operated by trained dealers and are not influenced by opa89's systems.
• Sportsbook: Odds on sporting events including BRI Liga 1, EPL, Champions League, La Liga, Bundesliga, Serie A, MotoGP, Piala AFF, and e-sports markets are set by opa89's trading team. opa89 reserves the right to suspend markets, void bets, or correct obvious errors in odds at any time prior to event settlement.
• Disputed Results: In the event of a dispute regarding a game or bet outcome, opa89's records shall be the definitive reference. Members who believe a result is incorrect must contact support within 72 hours of the relevant game round or event settlement.
• System Malfunction: opa89 accepts no liability for losses or missed winnings resulting from a system or software malfunction. In the event of a malfunction, affected rounds or bets will be voided and stakes returned to the member's Wallet.
• Collusion and Cheating: Any attempt to collude with other players, exploit software vulnerabilities, use automated betting tools or bots, or otherwise gain an unfair advantage is strictly prohibited and will result in immediate account suspension and forfeiture of all associated balances.

opa89 is committed to promoting responsible gaming. Gaming should be an enjoyable form of entertainment, and we take seriously our obligation to provide tools and support that help members stay in control of their play.

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits from within their account dashboard. Once set, limits take effect immediately and may only be reduced without a waiting period. Requests to increase a limit are subject to a 24-hour cooling-off period.
• Session Time Reminders: Members may configure session duration reminders that alert them once a defined period of continuous play has elapsed.
• Cooling-Off Periods: Members who feel they need a temporary break may activate a cooling-off period of between 24 hours and 6 weeks. During a cooling-off period, the account remains open but all wagering functionality is suspended.
• Self-Exclusion: Members who believe they may have a problem with gambling may request permanent self-exclusion at any time by contacting our support team. Self-exclusion is processed within 24 hours and prevents the member from opening any new account on opa89.
• 21+ Policy: opa89 strictly enforces its 21+ age policy and cooperates with any request from a parent or guardian to close an account opened by a minor.

If you are concerned that gambling is negatively affecting your life or the life of someone you know, we encourage you to seek professional assistance. opa89 support staff are available 24/7 via live chat and WhatsApp to assist with activating any responsible gaming tool.

For more detailed information, please visit our dedicated Responsible Gaming page.

The following activities are strictly prohibited on opa89. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities where applicable:

• Registering or operating multiple accounts, including accounts in the names of family members, associates, or third parties.
• Using the platform for any form of money laundering, including depositing funds derived from illegal activity and subsequently withdrawing them as gaming proceeds.
• Using automated software, scripts, bots, artificial intelligence tools, or other technological means to place bets, exploit game mechanics, or gain a systematic advantage.
• Sharing account credentials with any other person, or allowing a third party to operate your account.
• Exploiting errors, bugs, or glitches in the platform's software. Any winnings accumulated as a result of a known or exploited error will be voided.
• Engaging in match-fixing or any form of manipulation of sporting events on which bets are placed.
• Providing false, forged, or altered identity documents during KYC verification.
• Harassing, threatening, or abusing opa89 staff, support agents, or other members.
• Attempting to access areas of the platform, servers, or systems for which you do not have authorized access.

All content on the opa89 platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of the Company or its licensed game providers, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the opa89 platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, publicly display, modify, reverse-engineer, decompile, or create derivative works from any opa89 content without the prior written consent of the Company.

Game content, including game software, graphics, and audio provided by third-party studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe, remains the intellectual property of the respective studios and is licensed to opa89 for use on the platform. Unauthorized reproduction or distribution of game content is strictly prohibited.

To the maximum extent permitted by applicable law, opa89 and its directors, officers, employees, agents, and technology partners shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform.
• Any loss of funds, winnings, or data arising from technical failures, system downtime, network interruptions, or Force Majeure events.
• Any loss arising from your failure to maintain adequate security of your account credentials.
• Any inaccuracies in odds, game outcomes, or results caused by data feed errors from third-party sports data providers.
• Any decisions you make on the basis of information displayed on the platform, including odds, game RTP statistics, or promotional content.

opa89's total liability to any member for any single claim shall in no event exceed the amount deposited by that member in the 30-day period immediately preceding the event giving rise to the claim.

opa89 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

opa89 employs 256-bit SSL encryption across all pages of the platform and stores member data on secure, access-controlled servers. We do not sell, rent, or share member personal data with third parties for marketing purposes. Data may be shared with our payment processors, KYC verification partners, and game providers solely to the extent necessary to operate the platform and fulfill our contractual and regulatory obligations.

For full details on how your data is collected, used, stored, and protected, please review our Privacy Policy.

opa89 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — for example, changes that affect your rights with respect to deposits, withdrawals, or account closure — opa89 will provide at least 7 days' advance notice via a notice posted on the platform and, where practicable, via registered member communication channels (email or WhatsApp notification).

Your continued use of the opa89 platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to an amendment, you must cease using the platform and may request account closure in accordance with Section 3.

The version of these Terms currently in force is always accessible via the footer link on every page of the opa89 platform. The date displayed at the top of this page reflects the most recent revision.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated and licensed to operate its gaming business.

In the event of a dispute between a member and opa89 that cannot be resolved through our internal support and complaints process, both parties agree to submit to the exclusive jurisdiction of the competent courts or arbitration bodies designated under the Company's gaming license.

Nothing in this clause limits a member's rights under mandatory consumer protection provisions that apply by virtue of their residency in Indonesia and that cannot be excluded by contract.

If you have any questions about these Terms & Conditions, or if you wish to exercise any right described herein — including account closure, self-exclusion, or a formal complaint — please contact the opa89 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the opa89 platform — the fastest way to reach our Indonesian-speaking support team.
• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +62 811 9889 89

Support is available 24 hours a day, 7 days a week, including Indonesian public holidays. Response times via live chat are typically under 2 minutes. Email responses are provided within 24 hours. All support interactions are conducted in Indonesian or English according to your preference.